Maybe you just moved into a new build off 360 and the polished concrete looks great in photos but feels cold and echoey underfoot. Maybe you're staring at a rug listing on your phone, trying to picture it against the vintage credenza you already own, wondering if that terracotta actually reads warm or just looks orange on screen. That's the exact spot we help Austin folks with — pulling options that fit your light, your floors, and the boho-meets-hill-country mix most rooms here actually are, then getting on a video call so you see the real color and texture before it ever ships. Every rug comes from our looms in Pakistan, Turkey, Afghanistan, China, and India, shipped free with a 14-day return window if it doesn't land right.
Every rug we offer Austin homes is 100% hand-knotted by master weavers — no machine-made imitations, no synthetic shortcuts. Our collection of Persian, Oriental, and antique area rugs is an expansive one, spanning Tabriz, Heriz, Kashan, and Oushak-style patterns, tribal geometrics, sun-faded vintage pieces, and clean modern weaves — each one hand-knotted in 100% wool or wool-and-silk and sourced directly from workshops in Pakistan, Turkey, Afghanistan, China, and India. It's the kind of densely-knotted, one-of-a-kind design work that holds its color and structure for decades and only grows more interesting with age — a timeless appeal that's the whole point of buying an authentic hand-knotted rug in the first place. A rug from Arsh's isn't a seasonal purchase; it's a piece your family keeps.
Also Shipping Free To:
Austin and every city above get the same free shipping and 14-day return window as our home base in Carlstadt, NJ — no minimum purchase, no hidden delivery fees.
We hear the same thing a lot from Austin customers: they'd love to walk into a shop and put their hands on a few rugs before deciding, but we don't have one here — only in Carlstadt, NJ. So we built the next best thing. You send a couple of photos of the room, a specialist gets on video and holds candidates right up to the camera so you can actually see how the pile catches the light, and the whole thing moves at your pace, whether you're finishing a new build before guests come over or slowly restyling a room after a move.
Snap a picture of the room you're working on, then jump on a video call — a specialist will hold candidates up to the camera live so you can judge the real color, pile height, and texture before committing.
Orders leave our facility within days and ship to any Austin-area address at no charge, no minimum required.
Unroll it, live on it, see how it reads against your floors for up to 14 days. Doesn't fit the space? Ship it back — we don't charge restocking fees.
Inherited a rug or picked one up at a Round Top find? We handle hand-washing, moth treatment, fringe work, and full restoration through a simple mail-in process.
Austin's design community gets tiered trade pricing, tear sheets, and a direct contact for sourcing across active client projects.
Austin design leans toward texture and warmth over formality — here's the range our Austin customers reach for most.
Plush and pale, made for limestone floors
Light enough for porches and sunrooms
Classic patterns overdyed for a boho edge
Worn-in character for eclectic Austin spaces
Graphic wool that anchors a great room
Understated pattern for new-build interiors
Formal Peshawar patterns for Westlake estates
Saturated color for a statement entry
Product photos and links pulled live from arshs.com — swap in current seasonal favorites anytime.
Free shipping and a 14-day return window reach these Austin-area neighborhoods and beyond:
Every rug is 100% hand-knotted by master weavers — never machine-made, never a synthetic substitute. We check knot density, wool quality, and dye work before anything ships to Austin.
Four generations in, our reputation still runs on happy customers, not ad spend. If a rug isn't right, we make it right — that's why the 14-day return window exists.
No inflated "sale" prices, no bait-and-switch quotes. What you see reflects the rug's actual quality and origin — the same honest pricing whether you're in Austin or our Carlstadt workshop.
Every Austin customer gets complimentary concierge support — our team helps coordinate professional cleaning and expert repair for your rugs, ours or otherwise, for as long as you own them.
Browse the site or text/email a couple of photos, and a specialist will pull options that fit your light, floors, and furniture.
Your rug is packed and sent to your Austin address at no cost, usually within a few business days.
Roll it out and give it two weeks. Watch how the color shifts from morning to evening light before deciding.
Happy with it, it's yours. If not, return it inside the 14-day window — no restocking fees, no hassle.
"I was nervous ordering a rug sight-unseen for our Zilker bungalow, but the video call showed the true colors better than any photo could have. It landed exactly how they described it."
"Our Tarrytown living room needed something more traditional than most of what's out there right now, and their team actually understood the assignment."
"Sent in a family kilim for cleaning by mail and it came back looking cared for, not overworked. Easy process for a Barton Hills household with zero time to spare."
"We needed something substantial enough for our great room without going too formal. The video call made it easy to compare two rugs side by side before we committed, and it shipped free within the week."
"Our 100-year-old bungalow has quirky proportions, and the specialist actually measured around our furniture layout with us on camera instead of just pointing us to a size chart. Rug fits perfectly."
"Ordered a rug for our home office and wasn't sure about the color under our lighting. The 14-day window let us live with it through a full week of video calls before deciding to keep it."
Call, email, or send a couple of photos of your room — we'll come back with a shortlist and set a time to walk you through the rugs on video, usually within a business day.
Austin's long, dry summers and dust from live oaks and cedar can dull pile and fade color faster than humid climates — a few extra minutes of care goes a long way.
Even light traffic and sun exposure wear unevenly. Turning the rug periodically keeps fading and pile crush balanced across the whole piece.
Use a vacuum without a beater bar, or turn it off, and go in the direction the pile lies. This lifts dust without pulling at hand-tied knots or fringe.
Rubbing pushes liquid deeper into the wool and can spread color. Blot with a clean, dry cloth, then let it air dry fully before walking on it again.
A quality pad prevents slipping, adds cushioning, and lets a rug breathe from below — which matters most in climates with real humidity swings.
Hand-knotted wool holds soil deep in the pile that home vacuuming can't reach. Periodic professional cleaning keeps the wool from drying out or wearing prematurely — and it's part of the complimentary concierge service every Austin customer has access to.
Loose fringe, edge wear, or moth damage should go to a specialist, not a home fix. We coordinate expert repair and restoration through our concierge service — reach out before small damage becomes bigger.
Want the full picture? Read our complete rug cleaning & maintenance guide — vacuuming, stain removal, moth prevention, and storage, all in one place.
Not currently — our only physical showroom is at our headquarters in Carlstadt, New Jersey. Austin customers shop the full collection online and by video, with free shipping and a 14-day return window on everything.
Our in-home visits — on-site consultations, in-home placement, and local pickup for cleaning — are only available to customers in New Jersey, New York, and Pennsylvania. Austin is served remotely, through video consultations, free shipping, a 14-day return window, and mail-in cleaning and restoration, so you still get one-on-one guidance without a home visit.
Yes — every order ships free anywhere in the Austin area, with no minimum purchase required.
Honestly, this is the question we get most, and it makes sense — color on a screen and color in your living room at 6pm are two different things. That's what the 14 days from delivery are for. Roll it out, walk on it, see how it looks against your floors and furniture in real light, not just the photo you fell in love with. If it's not the one, send it back in that window for a refund. No restocking fees, no guilt trip.
Yes — our trade program includes tiered pricing, tear sheets, and a dedicated specialist for ongoing client work.
Not sure where to start? Browse by the palette that fits your room, then narrow down from there.
Color-filtered results pull live from arshs.com. A few swatches map to the closest matching catalog tag rather than an exact name match — "Ivory & Cream" and "Beige & Tan" both draw from the Beige/Tan tags, and "Charcoal & Black" from Black — since those precise shades aren't tagged separately yet. "Multicolor" currently has a small, hand-picked inventory (3 rugs) on arshs.com.
From Persian knots to curvilinear motifs — explore Arsh's full A-to-Z glossary of rug terms, weaves, and traditions, straight from the people who source and knot them.
Explore the Rug Encyclopedia →